Portfolio
Curious about what I could accomplish for your organization?
Here’s how I’ve helped Fortune 500 companies and clients like you.
CASE STUDY 01
I developed a new digital acquisition channel.
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Creating a contactless, secure way for Meijer customers to apply for a credit card
Syncing with point-of-sale systems
Speed to market
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Develop a QR code for the customer to scan to apply for a Citi Credit Card
Work collaboratively with FICO, Meijer Technology, and Citi teams to execute
Use geolocation and API location data to integrate into the current Fusion acquisition platform
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Worked in agile methodology as the product owner and stakeholder
Worked directly with the technology teams (didn’t just oversee the project)
Utilized JIRA and Confluence as main tools
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$1 million increase in EBT in year one
20% increase in new accounts
$40 million in new sales
CASE STUDY 02
I launched a new credit card into market.
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Capitalizing on missed opportunities in limited and damaged credit segments
No products offered in the current product suite
Lack of insights and data
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Develop product vision, strategy, and plan for the new segment
Partner leadership, operations, marketing, legal, and cross-functional teams
Test insights and lead development of video in application credit-card flow
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Used competitor information, data, and market trends to drive decisions
Designed market strategy
Led product development in agile scrum
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New credit card for Discover
6% market share captured from competitors in year one
$12 million in new sales for year one
Clients I’ve Served
CASE STUDY 03
I transformed Citi’s banking infrastructure.
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Technology platforms utilized multiple methods of data management
Tag management architecture was old and outdated
Test-and-learn program was not in place
Reporting and data insights were incomplete or not available
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Design strategy, infrastructure, and implementation plan for all 34 clients
Integrate new software, processes, and vendor into Citi
Create performance dashboards to deliver deep data insights
Create experimentation program; design test-and-learn experiments
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Led entire transformation of tagging infrastructure and new vendor integration
Directed cross-functional groups of 100+ individuals
Designed and led test-and-learn experimentation program for all Citi retail clients
Managed stakeholder expectations, presented to C-suite executives, and delivered on all projects
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Transformed application data layer and tag infrastructure for 34 clients
Improved acquisition site performance by 75%
Increased traffic on mobile and desktop by 20%, leading to $2 million in revenue year over year
Implemented experimentation program and reduced costs by $5 million
Your business is next.
How can I transform your Fortune 500 company?
As your trusted partner, I will help your organization achieve sustainable growth.
These are just a few of the ways I’ve helped transform businesses like yours with change management, lean practices, and strategic leadership.
What’s on your agenda for 2023 — and beyond?
I’m here to help you achieve it.